Department of Family and Community Services
Office of Children's Services
Report Child Abuse
Report Child Abuse in Alaska to the Office of Children's Services at the OCS reporting hotline at or by completing an OCS report form. If you suspect child sexual abuse, you must report it to BOTH the Office of Children’s Services and Law Enforcement.
Mandatory Reporters
"Mandatory reporting" refers to the legal obligation of certain professionals and individuals to report any suspected cases of child abuse or neglect to the authorities. Visit this site for additional information on “mandatory reporting” processes and training.
Grievance & Appeal Process
If you have a complaint with an employee of the Office of Children's Services (OCS) that you are not able to resolve informally, you have a right to access the formal complaint process. Please review this site to determine if this is the right process for you.
Division of Juvenile Justice
DJJ Grievance Procedure
If you have a complaint concerning an action or inaction by the Division of Juvenile Justice that you are not able to resolve informally, you have a right to access the formal grievance process. DJJ aims to treat every youth, family, and victim served with dignity, respect, and with consideration to their cultural values. The grievance procedure is a formal way to ensure your concerns are heard and addressed.
Alaska Psychiatric Institute
API Grievance Process
Upon receipt of a complaint, API staff will attempt to resolve the issue during the shift in which it is received. If the issue remains unresolved or if the individual chooses, the concern may be escalated to a formal grievance. In such cases, the individual will be assisted in completing a grievance form. Patient Advocate staff or other designated representatives are available to assist in this process as needed.
Alaska Pioneer Homes
Alaska Long Term Care Ombudsman
Alaska's LTC Ombudsman program ensures the rights, safety, and welfare of seniors in assisted living and nursing homes. It investigates and resolves complaints from or on behalf of these seniors, and also addresses issues related to the living conditions of seniors residing in their own homes.
Departmental Support Services
Civil Rights Compliance Obligations
Any program or activity supported by Department of Justice funds is subject to compliance with federal civil rights discrimination laws. Civil rights complaints may be reported to the Assistant Commissioner of the Department of Family and Community Services by filling out a Discrimination Complaint Form. Complaints may also be filed directly with the Department of Justice Office of Civil Rights.
State of Alaska
Department of Health
Abuse, neglect, self-neglect, exploitation and undue influence of adults
Mandatory incidents/Reports in assisted living homes
Critical incidents for people in programs managed by Senior and Disabilities Services (SDS) for waiver, personal care assistance, grant and general relief services
Complaints about anything related to service or care provided under SDS programs or assisted living care
State of Alaska
For a full list of all State of Alaska departments and their websites, please visit the Department of Administration's My Government page.