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Reporting Hub

The Alaska Department of Family and Community Services is committed to protecting the well-being of children, elders, and vulnerable Alaskans. This page provides links for reporting concerns, including child abuse, mandatory child abuse reporting, and grievances related to our services. You will also find reporting resources for other state departments.

If you are experiencing an emergency or believe someone is in immediate danger, call 911.


Department of Family and Community Services

OCS logo iconOffice of Children's Services

Report Child Abuse 
Mandatory Reporter Training​ 
Grievance and Appeal Process 


  • Report Child Abuse
    Report Child Abuse in Alaska to the Office of Children’s Services at the OCS reporting hotline at 800-478-4444 or by completing an OCS report form. If you suspect child sexual abuse, you must report it to BOTH the Office of Children’s Services and Law Enforcement.
  • Mandatory Child Abuse Reporter
    "Mandatory reporting" refers to the legal obligation of certain professionals and individuals to report any suspected cases of child abuse or neglect to the authorities. Visit this site for additional information on “mandatory reporting” processes and training.
  • OCS Complaint Process
    If you have a complaint with an employee of the Office of Children’s Services (OCS) that you are not able to resolve informally, you have a right to access the formal complaint process. Please review this site to determine if this is the right process for you.

DJJ Logo iconDivision of Juvenile Justice

  • DJJ Grievance Procedure
    If you have a complaint concerning an action or inaction by the Division of Juvenile Justice that you are not able to resolve informally, you have a right to access the formal grievance process. DJJ aims to treat every youth, family, and victim served with dignity, respect, and with consideration to their cultural values. The grievance procedure is a formal way to ensure your concerns are heard and addressed.

Alaska Pioneer Homes logo iconAlaska Pioneer Homes

  • Alaska Long Term Care Ombudsman
    Alaska’s LTC Ombudsman program ensures the rights, safety, and welfare of seniors in assisted living and nursing homes. It investigates and resolves complaints from or on behalf of these seniors, and also addresses issues related to the living conditions of seniors residing in their own homes.

DSS logo iconDepartmental Support Services

Department of Health

Department of Public Safety


For a full list of all State of Alaska departments and their websites, please visit the Department of Administration's My Government page.