Family and Community Services
ITS HelpDesk
Online Portal
Online access for ticket creation is available 24/7. Tickets created after hours will be addressed the next business day.
Email the HelpDesk:
Call the HelpDesk:
HelpDesk phone hours will be between the hours of 7:30-11:30am and 12:30-4:30pm, Monday-Friday.
IT Customer Services
Walk Up Office Hours:
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Anchorage – Frontier Building
Monday - Friday, 9:00am - 3:30pm -
Juneau – Court Plaza Building
Monday - Friday, 9:00am - 3:30pm
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Fairbanks
– Fairbanks Office Building
Monday - Tuesday, 9:00am - 12:00pm